* For pantry items, schedule an appointment through the Plentiful app https://www.plentifulapp.com/ or text START to 726-879
* Please come, at the latest, 30 minutes before the end of the time slot


* Preséntate, como máximo, 30 minutos antes de la finalización de la franja horaria
* En cuanto a los artículos crudos de la despensa, programe una cita a través de la aplicación Plentiful https://www.plentifulapp.com/ o envíe un mensaje de texto con START al 726-879


Masbia of Flatbush Soup Kitchen and Food Pantry

Food pantry (groceries)

Soup kitchen (ready-to-eat meals)

Community fridge

Masbia of Flatbush
Caller has never been to a pantry before. She made an appointment for 1:30AM instead of 1:30PM. When she told the pantry, someone told her that her appointment was for 1:30AM. She asked if she could get food anyway because it was a mistake and her first time. The representative said no, but that she could come back at 1:30AM.
She didn’t go back and doesn’t want to go back.
Learning: Caller may have benefited from appointment making assistance. This caller is English proficient. When the pantry turned her away for an appointment allocation error, she decided not to return. 

Received: Fruits, rice, cookie box, eggs. 

Yes, fresh produce
I got food in three day.
Yes there was a line. 
About 23 minute wait


One thing we missed to inform, was that this caller was not aware to bring a cart or carry away bags. It was a lot of food, for someone with back problems it was an issue. Overall will go back now that she's aware of all the details.

Some people came with 1 plastic bag and cannot take all heavy veggies ( apples, carrots and potatoes) Please inform people to take a bag all wheels. To carry all

Very food experience
Everything is organized
3 people within 10 minutes they most be there
Always something new
Not a long wait, by appointment
You can always cancel or leave if you want
Food: Sometimes salt, flour, sugar (basics), potatoes, apples, oatmeal, produce
Not ready meal, you can make it yourself
Sometimes she receives messages 2am or 3am (open 24/7)...making appointment is essential, it’s important
This is the only place like this
More strict but you are not waiting and not going for nothing
Rate 1-5, Rate of 5


Fresh food and great service; 7 minute wait; quality resource/would recommend

Caller said it was closed. Could be because of the holidays.

t's by appointment only. Masbia is very good 😊

They helped me right away. Masbia is clean and everything on time.



It was good, I like that the serve fresh and hot meal for free, I admire them for that! I had a great experience and happy people can come and enjoy!

A lot of the food was expired, not fresh. Short waiting time, less than six minutes

The place on 1372 Coney Island Ave omg they not friendly and very rude.
I went there I opened the door and the lady was on the phone and she looked at me and she how can I help you and before I answer she said we are not serving food only by appointment good bye the tone and the way of her voice made me feel like I am very low person
I can't talk because I had a cancer was removed from my sinus and because of that I lost all my upper teeth and I have a hole in my mouth
And I think the lady didn't like me because I didn't look like her

Vuelvo a comentar por qué la foto es solo un producto pero recibí muchos fideos latas de frijoles, manzanas en latas pepinos, harina amarilla, pasas, y otras cositas para nuestra necesidades diarias, muchas gracias 

Masbia of Flatbush Soup Kitchen and Food Pantry

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